| Third Party Claims Administration - Workers' Compensation |
We manage our workers' compensation losses with the utmost of diligence and attention. The costs associated with workers' compensation requires expertise, efficiency and detailed analysis. Our claims adjusters fully investigate every loss within 72 hours. Contact is made with the employee, supervisor and physician within 48 hours.
Compensability decisions are concluded within 14 days of receipt of assignments. Our emphasis is on returning the injured worker back to full duty, not on the mere processing of the claim. We measure our results not just on how timely we perform activities, but on the overall quality of our performance and our ultimate results.
A solid technology platform is essential in managing a successful workers' compensation program. Our information system provides efficiency tools for our professionals to make their jobs much easier.
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24 hour claim reporting
Work flow rules integration with electronic diary and e-mail
Real time access to adjuster notes and financials
Imaged documents as attachments to electronic claim file
Electronic interface between medical authorizations and payments
Medical management integration
Medical bill review integration
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