| Third Party Claims Administration - General Liability |
| Immediate investigation is the key to successful management of liability losses. Our standards require that contact is made with the insured and claimant within 24 hours of loss notification. Our field investigators are available 24 hours a day to conduct complete scene analyses and statements. Photographs, statements and any other evidentiary document are electronically attached to the claim file, making investigative results immediately accessible to authorized users.
Our adjusters utilize the necessary resources to assess and evaluate liability exposure within 14 days of loss notification. We manage each loss throughout the entire adjudication process, including litigation. Our expertise extends within various industries, including but not limited to construction, retail, petroleum, medical malpractice, transportation and municipalities.
Our approach to litigation management involves more than legal budgets and bill review. Our knowledge of the litigation process facilitates our ability to direct discovery, prepare for trial and appropriate resolutions.
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24 hour claim reporting and scene investigations
Work flow rules integration with electronic diary and e-mail
Real time access to adjuster notes and financials
Imaged documents as attachments to electronic claim file
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